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MEMBERSHIP CARE PLANS
Most clients begin with a structured Health Check to identify root causes rather than paying for repeated ad-hoc visits. Thereafter choose a Home Tech Care Membership for ongoing support, priority assistance, and discounted annual health checks. It’s designed so you don’t have to worry about technology issues long-term.
AFFORDABLE HOME TECH CALLOUT COSTS & FEATURES
Features | Bronze Care (light users) $39/month | Silver Care Families, Hybrid Households, Home offices $59/month | Gold Care Larger homes with lots of devices $79/month |
|---|---|---|---|
Unlimited remote support (fair use, business hours) | ✔ | ✔ | ✔ |
Priority response (same or next business day) | ✔ | ✔ | ✔ |
Annual Home Tech Health Check | ✔ | ✔ | ✔ |
Household device coverage (no per-device stress) | ✔ | ✔ | ✔ |
Basic security & tech guidance | ✔ | ✔ | ✔ |
Discounted in-home visits | ✔ | ✔ | ✔ |
Client tech profile on file | ✔ | ✔ | ✔ |
Basic guidance & troubleshooting | ✔ | ✔ | |
Member discounted Health Check ($149) | ✔ | ✔ | |
Included home visits | ✖ | ✖ | ✔ |
Complex optimisation work | ✖ | ✔ | ✔ |
Annual full home tech health check | ✖ | ✖ | ✔ |
Basic new home device setup assistance | ✖ | ✖ | ✔ |
Security & scam guidance | ✖ | ✖ | ✔ |
Fast track booking priority | ✔ | ✔ | ✔ |
FAIR USE POLICY:
Remote support is provided for quick troubleshooting and guidance. Larger installations, extended optimisation, or complex technical work will be quoted separately before proceeding.
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